Dentists, educators and consultants associated with Floss.com cannot diagnose or treat patients over the internet. Information on Floss.com is for educational purposes only. You should not rely on this information as a substitute for personal, medical and/or dental attention or diagnosis. Without all available information about a patient it is impossible to make a diagnosis. All answers will be in the form of general ideas. Floss.com makes no warranty of any kind with respect to the subject matter and answers given as a response to a question. Only you, your dentist and health care provider can make an appropriate treatment decision. 
Submitting a question via this form means that you also agree to the posting of your question/answer on this site. 

EMERGENCY MEDICAL CONDITIONS 
DO NOT USE FLOSS.com FOR MEDICAL/DENTAL EMERGENCY SERVICES. IN AN EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY ASSISTANCE NUMBER or Private Medical or Dental providers. 
RESTRICTED TO ADULTS 

You must be at least 18 years of age to use FLOSS.com and its Communities. You agree to be solely responsible for (i) maintaining such controls over the use and/or access to the Website by minors in your family or (ii) having access to your computer or login limited to the extent necessary to restrict use to adults
FLOSS.com does not clinically evaluate or perform credentialing of the participants. If a said participant, whether professional or not answers your post, FLOSS.com, its members/advisors and/ or its owner(s) is in no way responsible for the posted answers or treatment suggestions because the participants are not screened by FLOSS.com. Providing medical/dental or other advice about individual-specific treatment matters is NOT the responsibility of FLOSS.com, its owner(s) or any of its professional team members or advisors. Thus, our internal policy that each of the Professional participants be "Board Certified" or "Board eligible" is solely for our benefit, and may be changed or waived at any time. The Professional participants do not diagnose or treat any medical/dental conditions or prescribe medication or treatments for anyone using FLOSS.com. The Professional or lay participants should not accept payment from you and should not bill any insurance company, government payment program, or other source of health benefits in compensation for providing information to you on FLOSS.com. If you decide to seek information or obtain treatment from any Sponsor or (as described below), the Professional participants will not follow up or monitor your care. FLOSS.com is in no way responsible for treatment(s) or advice you seek as a result of the Floss.com bulletin board or FLOSS.com web content.
Please do not share personal medical/dental information of any kind you would wish to be held confidential in a dentist-patient or similar clinical relationship. The members of the Professional participants do not keep any medical records and will not have any records concerning prior contacts you may have made to our Website. Since the Professional or lay participants are not in a dentist-patient relationship with you, the information you provide will not be considered a medical record. FLOSS.com shall have the right to use any questions, comments, or other information submitted by users in books, magazine articles, commentaries, research, advertisements or similar ways. 
When we receive an e-mail, we make reasonable efforts to respond in as timely a manner as possible but FLOSS.com and or any of its team members does not guarantee that it will respond to all inquiries. We reserve the right to ignore or delete any information including, without limitation, information that is fraudulent, abusive, defamatory, and obscene or in violation of a copyright, trademark or other intellectual property or ownership right of any other person. You should be aware of the general risks of transmitting information over the Internet. While we attempt to prevent unauthorized persons from accessing our files or tampering with our site, we cannot guarantee that these efforts will always be successful or that information will be transmitted without interruption or error and FLOSS.com or any of its team members specifically disclaims any liability with respect.
FLOSS.com does not endorse, credential or accredit the services our Sponsors advertise and make no representations or warranties about the type of services, quality of care, source of payment or billing practices of our Sponsors. We do not verify or update the licenses, accreditations, certifications or other permits and approvals of any Sponsor or team member. You are responsible for all activities between you and a Sponsor. 
If you indicate that you wish information about or from a Sponsor, or to be contacted by a Sponsor, this information is passed along to the Sponsor when possible. We also provide to our Sponsors general information about the users who join the bulletin board or contact our Website. 
YOU’RE CONDUCT 
We may adopt and revise policies from time to time governing the conduct of our users, including, without limitation, when they exchange messages or information; participate in chat sites or community forums, which policies are incorporated by reference into this Agreement as noted above. We have the right, but not the obligation, to review, modify, block or delete any postings or messages we consider to be potentially defamatory, obscene, harassing, abusive, threatening or otherwise intended to or having the effect of interfering with or disrupting the exchange of information or operation of FLOSS.com. You agree not to use FLOSS.com or information from other users to send unsolicited commercial messages, or to initiate unsolicited commercial transactions, either individually or in a mass mailing or message distribution. If you post information or other materials on FLOSS.com, you agree and represent and warrant that you have all rights under applicable law, including without limitation, copyright, trademark, trade secret, or other intellectual property laws, that permit you to provide this information on FLOSS.com. You warrant to FLOSS.com and its Website that you will not use them for any purpose that is unlawful or prohibited by this Agreement of use in any manner.

YOUR PERSONAL INFORMATION 
FLOSS.com may gather and share customer and client information with its Sponsors about the areas, topics and communities of interest, zip codes, and products and services identified, purchased or used by you and our other users of the Website. Such information may be aggregate or individual. Information we gather about the use of our website may be used, for example, in providing information to our Sponsors, advertisers or vendors of products and services with which we have a relationship. The manner in which we collect and use personally identifying information voluntarily provided by you is described in our Privacy Policy. Such information may also be used by FLOSS.com to enforce this Agreement.

USE OF MESSAGE BOARDS 
FLOSS.com includes many community message boards and topics. To access the message boards, you will be required to select a user name and password. The user name that you select is the name that appears when you post on the message board. It can be any name that you select, as long as someone else has not selected that name before you. Your password, like your username, is only for logging into the communities. It can be anything you want it to be. If you are an AOL user, it does not have to be your AOL password, and in fact, we suggest that you not use your AOL or financial personal password. 
Considering the real-time nature of the message board(s), FLOSS.com cannot review messages or confirm the validity of information posted. We do not actively monitor the contents of posted messages, are not responsible for any messages posted, do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of the Administrators or any entity or individual associated with FLOSS.com or any of its team members. Any user who feels that a posted message is objectionable is encouraged to contact the Administrators immediately by email. The Website Administrators may in its discretion remove such material, but neither the removal nor the failure to do so shall result in liability to anyone. Because removal is a manual process, removal or editing particular messages may not occur immediately. Floss.com has is not in any way responsible for any referral to a professional dental/medical provider by another participant on the Floss.com message board. You shall not upload, post or email any content or information that (a) is libelous, defamatory, obscene, pornographic, abusive, harassing or threatening, (b) contains viruses or other contaminating or destructive features, (c) violates the rights of others, whether professional dental/medical providers or not, such as content that infringes any copyright, trademark, patent, trade secret or violates any right of privacy or publicity, (d) offends the community standards of users of the Website (e) interferes with or disrupts the Website, (f) harass another user or (g) otherwise violates any applicable law. Although the Administrators do not and cannot review the messages posted and are not responsible for the content of any of these messages, they reserve the right to delete any message for any reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold FLOSS.com (the Website) or any of its employees, owner(s), professional members or educators harmless with respect to any claim based upon transmission of your message(s). FLOSS.com reserves the right to reveal your identity (or whatever information we know about you) in the event of a formal subpoena arising from any message posted by you. We reserve the right to use any messages or information posted by you for any purpose, including but not limited to reproduction in its electronic or printed publications and you grant FLOSS.com has the right to a nonexclusive license to use, copy, edit, modify, transmit, distribute and to create a derivative work of any such message or information. 

INDEMNIFICATION 
IN ADDITION TO ANY OTHER INDEMNIFICATIONS BY YOU SET FORTH ELSEWHERE IN THIS AGREEMENT, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS FLOSS.com, its owner(s) ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES FROM AND AGAINST ANY CLAIM, DEMAND, OR CAUSE OF ACTION, INCLUDING ANY (INCLUDING ATTORNEYS FEES) ARISING OUT OF CLAIMS BASED ON ANY ASPECT OF YOUR USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION, (I) CLAIMS BASED ON DEFAMATION OR OTHER CONDUCT BY YOU IN USING THE WEBSITE, OR (II) YOUR VIOLATION OF ANY INTELLECTUAL PROPERTY LAWS INCLUDING WITHOUT LIMITATION THOSE RELATING TO COPYRIGHT, TRADEMARKS OR TRADE SECRETS

HIPAA COMPLIANCE 
To comply with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), you agree that you will not submit any information or materials containing Protected Health Information ("PHI"). PHI is information or materials relating to an individual's medical condition or care and from which an individual can be identified. You further agree to indemnify, defend and hold harmless FLOSS.com, its owner(s) and its affiliates and their respective officers, directors, agents and employees from, for and against any claim, demand or cause of action, including payments of reasonable attorneys' fees and costs arising out of or related to any violation of HIPAA or failure to comply with the terms of this section. If FLOSS.com determines that you have distributed PHI on the Website without de-identifying it as required by HIPAA, it will so notify you and may suspend or terminate your right to access the Website. 
I HAVE READ THE FORGOING AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. 
PRIVACY POLICY 
Your privacy concerns are important to FLOSS.com This Policy is designed to provide you with the information you need to control your personal information. 

1. You may use our Website as long as you provide us the required information which identifies you, such as your name, address, phone number, title, and similar information. We refer to these types of information as "Personally Identifying Information". To use certain portions of the Website, you will need to register with this information in order to gain access. Your user name is not considered Personally Identifying Information and you will have the ability to show only your username on the Message Board forums and remain anonymous if you choose so. You are responsible for ensuring that your user name and password are not used without your authorization. 

2. We may request general information, such as your State and zip code, in order to identify the sponsor for your area, and for statistical purposes. For convenience, this information may be stored on your hard drive in a "cookie file." If you wish to block or delete such files, most browsers provide a method for doing so. This type of general information, as well as information concerning the websites from which users visit our site, and other similar information, may be provided to third parties in aggregate form. 

3. We reserve the right to use, without Personally Identifying Information, any questions, comments, photos, or other information submitted by users, in books or magazine articles, commentaries, research or similar ways. Users may be identified by user name or publicly displayed name. 

4. If you visit a website that is linked to our Website, you should consult that website's privacy policy before providing Personally Identifying Information. FLOSS.com is not responsible for the security procedures or data collection policy for any linked website. Accessing a linked site is at your own risk. 

5. We will use Personally Identifying Information provided by you for the purpose for which it is given to us. For example, to respond to a request for further information, or to have a Sponsor contact you at your request. It also may be used by us, or by entities with which we contract, for transmission of newsletters and advertisements in which you may be interested, and for such other purposes that are disclosed at the time the information is given. If you receive information that you do not wish to receive, please contact us or follow the instructions for removing your name from the circulation list for that item. 

6. FLOSS. com’s policy is that our Website may be used only by individuals over the age of 18, and we urge parents to supervise their children's use of the website. We do not collect any information from children. However, if a parent learns that a child has submitted Personally Identifying Information to our website, the parent should contact us and that information will be deleted. 

7. While FLOSS.com makes every attempt to prevent unauthorized persons from accessing our files or tampering with our website, we cannot guarantee that these efforts will always be successful or that your information will not be lost, misused or altered. We are not responsible for any breach of security or any action by a third party that receives the information. 

8. This Privacy Policy should be read in conjunction with the Terms of Use, which govern your use of the Website.